2.2. How to Make a Nextdoor Account

2.2.1. Accept an Invitation

If you received an invitation to join Nextdoor, use this procedure to join:

    • If you received the invitation by email, click the link or the green [ACCEPT YOUR INVITATION] button in the email.

    • If you received the invitation by text message on your iPhone or Android device, tap the link in the text message.

    • If you received the invitation by postcard or flyer, use your web browser (such as Internet Explorer, Chrome, Firefox, or Safari) to go to the web address shown on the postcard or flyer.

      Note

      The term flyer includes business cards and door hangers.

      Note

      If you received a flyer, you can do the procedure in Section 2.2.2, “Join Without an Invitation” as an alternative to this procedure. Nextdoor will let you enter the code from the flyer when you make your Nextdoor account.

  1. If you received the invitation by flyer, a Join the free, private social network for your neighborhood page will come into view.

    1. If the Invite code box is empty, click in the Invite code box. Type the code from the flyer.

    2. Click in the ZIP box. Type your ZIP code.

    3. Click the green [ACCEPT INVITATION >>] button.

  2. A Welcome! Please confirm your address in page will come into view in your web browser.

  3. Click in the Email address box. Type your email address (such as john.smith@gmail.com).

  4. Click in the Street address box. Type your street address (such as 1234 E Main St).

    Note

    Be sure to include the correct suffix, such as Ave, Pl, or St in your address.

  5. Click in the ZIP box. Type your ZIP code. (You will not need to type your ZIP code if you received the invitation by flyer.)

    Note

    After you type the ZIP code, boxes with city and state information will come into view above the ZIP box. Be sure that the location is correct.

  6. Click the green [CONFIRM YOUR ADDRESS >>] button.

  7. Do the procedure in Section 2.2.3, “Confirm Your Address”.

2.2.2. Join Without an Invitation

If you meet the requirements to join Nextdoor, you do not have to wait for an invitation!

Use this procedure to join without an invitation:

  1. Use your web browser (such as Internet Explorer, Chrome, Firefox, or Safari) to go to https://nextdoor.com:

    Nextdoor.com
  2. Click in the Email address box. Type your email address (such as john.smith@gmail.com).

  3. Click in the Street address box. Type your street address (such as 1234 E Main St).

    Note

    Be sure to include the correct suffix, such as Ave, Pl, or St in your address.

  4. Click in the ZIP box. Type your ZIP code.

    Note

    After you type the ZIP code, boxes with city and state information will come into view above the ZIP box. Be sure that the location is correct.

  5. Click the green [GET STARTED — IT'S FREE] button.

    Note

    If Nextdoor cannot find a street address that agrees with the address you typed:

    1. A new page with the message Help locate your exact address will come into view. You will see a map with a green map marker below the message.

    2. Click and drag the map marker to your street address.

    3. A message will come into view: Is this your residence?

      • If the location is your address, click the [YES, I LIVE HERE] button.

      • If the location is not your address, click the [START OVER] button.

    Note

    If a page with the message Your address isn't within the borders of a Nextdoor neighborhood comes into view, possibly you typed an address:

    • that is in a neighborhood that does not have a Nextdoor site.

    • that is an empty lot, a common area (such as a clubhouse), or some other address that cannot be used to join Nextdoor.

    Use your web browser's back button to go back one page. Then type your information again. Be sure to type your street address correctly.

    If you are sure that you typed your address correctly, click the Help link at the bottom right corner of the page. Nextdoor's help page will come into view. For more information on Nextdoor's help page, see Chapter 15, How to Get Help, Section 15.1, “Nextdoor's Help Page”.

  6. Do the procedure in Section 2.2.3, “Confirm Your Address”.

2.2.3. Confirm Your Address

After you give Nextdoor your information, you will make your Nextdoor account and possibly confirm your address:

  1. A page with the message Good news! We found your address will come into view:

    Sign Up page
    • If you have a Facebook account and want to use it to make your Nextdoor account:

      1. Click the blue [SIGN UP WITH FACEBOOK] button. A Facebook form will come into view:

        Sign up with Facebook
      2. Click in the Email or Phone box. Type the email address or phone number for your Facebook account.

      3. Click in the Password box. Type your Facebook password.

      4. Click the blue [Log In] button.

    • If you do not have a Facebook account, or do not want to use your Facebook account to make your Nextdoor account:

      1. Click in the First Name box. Type your first name.

      2. Click in the Last Name box. Type your last name.

        Note

        You must use your real name (the name by which your friends, relatives, and neighbors know you) for your Nextdoor account.

      3. Click Female or Male.

      4. The Email address box will contain your email address. Be sure your email address is correct.

      5. Click in the Choose a password box. Type the password you want to use for Nextdoor.

      6. If a neighbor gave you a flyer that contains an invitation code:

        1. Click Yes to the right of Have an invitation code? An empty box will come into view below the word Yes.

        2. Click in the empty box. Type your invitation code.

          Note

          Invitation codes are not necessary to join Nextdoor. If you enter an invitation code when you make your Nextdoor account, the neighbor who invited you will get credit for the invitation.

      7. Click the [CREATE MY ACCOUNT >>] button.

  2. Possibly a page with the message Great! The next step is to verify your address will come into view. This page lists procedures you can use to show Nextdoor that you live at the address you gave.

    Note

    You will possibly see a different list of items.

    Click one item on the list:

    • Credit or debit card (instant and free): Click this to let Nextdoor verify your address with a credit or debit card. Click in the in the Card number box, then type your credit or debit card number.

      Note

      The billing address for your card must agree with the address you gave Nextdoor.

      Click the [VERIFY >>] button.

    • Phone (instant and free): Click this to let Nextdoor verify your address with an automatic phone call to your home or mobile phone. Click in the Phone number box, then type your phone number .

      Note

      The billing address for your phone must agree with the address you gave Nextdoor.

      Click the [VERIFY >>] button.

    • Postcard (takes 3-5 days and free): Click this to tell Nextdoor to send a postcard to your home.

      When you receive the postcard:

      1. Use your web browser to go to https://www.nextdoor.com/postcard.

      2. Sign in to Nextdoor:

        • If you used Facebook to make your Nextdoor account:

          1. Click the blue [SIGN IN WITH FACEBOOK] button.

          2. Click in the Email or Phone box. Type the email address or phone number for your Facebook account.

          3. Click in the Password box. Type your Facebook password.

          4. Click the blue [Log In] button.

        • If you did not use Facebook to make your Nextdoor account:

          1. Click in the Email address box. Type your email address.

          2. Click in the Password box. Type your Nextdoor password.

          3. Click the green [SIGN IN] button.

      3. A page with the message Verification by postcard will come into view.

      4. Click in the Postcard code box. Type the code from your postcard.

      5. Click the [VERIFY] button.

  3. After you make your account and confirm your address (if necessary), you will have full access to Nextdoor.