If you have a question or problem related to Nextdoor:

1. Tap ≡ at the top left corner of the screen.

2. Tap Help. A “Nextdoor | FAQ” (Frequently Asked Questions) screen will come into view:

   

   The “Nextdoor | FAQ” screen has a list of categories, such as “The Basics,” “Account and Settings,” and “Nextdoor for Android.”

3. You can use your finger to drag up or down to scroll through the list of categories on the “Nextdoor | FAQ” screen. To see more information about a category, tap the category's name. A list of articles in that category will come into view. Tap an article's name to see the full article.

4. If you do not see an article with the information you want, tap in the “Search” box at the top of the screen. Use the onscreen keyboard to type a word or phrase (such as password). Then tap [Go] at the bottom right corner of the screen. A list of articles that contain your word or phrase will come into view.

5. To close the “Nextdoor | FAQ” screen, tap [CLOSE] at the top left corner of the screen.

To send a message to Nextdoor's technical support department:

1. Tap ≡ at the top left corner of the screen.

2. Tap Contact Us.

3. • To tell Nextdoor about a problem or error message, tap [Report a Problem].

   • To tell Nextdoor about a change that you want in Nextdoor for Android, tap [Submit Feedback].

4. Nextdoor for Android will start a new email message. The “To,” “From,” and “Subject” boxes will be completed for you. The body of the message will contain I found this issue: or I have this feedback:.

5. Tap in the body of the message, below I found this issue: or I have this feedback:. Use the onscreen keyboard to type a message about the problem or the change that you want.

6. To send your message, tap [Send] at the top right corner of the screen.

   Note

   To not send the message, tap [Cancel] at the top left corner of the screen. Then tap [Delete Draft] to discard the message.