Most neighbors can use one of Nextdoor's procedures to confirm their street addresses. But some neighbors do not confirm their addresses. Possibly they do not have a listed telephone number, and they do not want to give Nextdoor a credit card number. Possibly they told Nextdoor to send them a postcard to confirm their address, but they did not receive the postcard.
Leads can manually verify that a neighbor lives at the address they gave Nextdoor. Manually verify a neighbor only if you are sure that the neighbor lives at that address.
To see a list of neighbors who have not confirmed their addresses:
Click your name near the top right corner of the home page.
On the menu that drops down, click , then . A “Help verify your neighbors” page will come into view.
The page shows a list of neighbors who want to join your neighborhood's Nextdoor site. For each neighbor, the list shows:
the neighbor's name
a message link
the neighbor's street address
the date the neighbor was added to the “Help verify your neighbors” page
a green button
a Hide link
If you do not know the neighbor, check one or more of these sources:
one or more neighbors who live on the same street. You can send them private messages to find out if they know the neighbor.
the office or website of the property assessor in your area
your homeowners association (HOA) or neighborhood association
the White Pages online telephone directory (http://www.whitepages.com/). If you click the neighbor's address on the “Help verify your neighbors” page, Nextdoor will search the directory by the neighbor's name, city, and state.
You can also go to http://www.whitepages.com/ with your web browser, click the Reverse Address link at the top of the page, and enter the street address.
the ElectProtect app (which lets you search voter registration records) for iPhone, iPod touch, or iPad. Tap the Lookup icon, then enter the neighbor's First and Last name, Street Address, City, State, and Zip Code. Tap the button. A “My Profile” page will come into view. If the neighbor is registered to vote from that address, their Registration Status will be active.
As of July 2014, the ElectProtect app does not operate correctly.
If you know the neighbor (or confirmed the neighbor's address with one or more sources), click the green button. A “Verify neighbor's name?” form will come into view.
If you are sure you want to verify the neighbor, click the green button. The message Thanks! will come into view for a short time at the top of the page.Neighbor's name is now a verified member
To not verify the neighbor, click the gray button.
After you verify a neighbor, the neighbor will have full access to Nextdoor.
If you know that you will not verify a person on the “Help verify your neighbors” page, you can remove their name from the page.
For example, you will not verify people who:
do not live or own a home in your neighborhood
made their Nextdoor account with a name that you are sure is incorrect (such as “Mickey Mouse”)
To remove a person's name from the page, click the Hide link to the right of the green button.