16.1. How to Remove Messages

Leads can remove messages that are inappropriate for Nextdoor.

Note

If you remove a message that has one or more replies, all the replies to the message will also be removed.

To remove a message:

  1. Click the down-arrow symbol below the message.

  2. On the menu that drops down, click Remove.

    Note

    If there is no down-arrow symbol below the message, click the word Remove at the bottom of the message.

  3. A Remove this post? form will come into view. Click the reason that you want to remove the post: Inappropriate, Abusive, Commercial, or Posted in error.

    Note

    The reason you select has no effect on the neighbor who posted the message. If none of the reasons is accurate, you can select Posted in error.

  4. To remove the message, click the green [REMOVE] button.

    Note

    To not remove the message, click the pale green [CANCEL] button.

  5. If appropriate, send a private message to the neighbor who posted the message you removed. Tell the neighbor that you removed the message. Make sure the neighbor knows the rules for Nextdoor.